Services

One operating layer. Nine live workflows.

From verification and sourcing to collections and digitisation — each service ships with configurable steps, live tracking and QC built in.

01Interactive explorer

Pick a workflow. See how it runs.

Physical Verification

Most run

Address, business and document checks at scale.

STEP 01
Task assigned by PIN code
STEP 02
Geo-tagged visit + photos
STEP 03
AI + manual QC
STEP 04
Structured data export
Included Geo-tagPhoto proofCustom formsDashboard tracking

Document Digitisation

High volume

Convert paper into structured, searchable data.

STEP 01
Pickup or on-site capture
STEP 02
AI-assisted extraction
STEP 03
Quality review
STEP 04
API or CSV delivery
Included Custom fieldsAI readabilityDocument QCBulk export

Document Collection

Door-to-door

Pickups, drop-offs and signed-form retrieval.

STEP 01
Customer scheduling
STEP 02
Geo-tagged pickup
STEP 03
Masked calling support
STEP 04
Status updates
Included Pickup proofGeo-tagMasked callsLive status

Sales & Lead Generation

Outcome-linked

Field sales, sourcing and lead qualification.

STEP 01
Lead routing
STEP 02
Custom qualification forms
STEP 03
Manager oversight
STEP 04
Conversion tracking
Included Lead workflowQualification formsOversightReporting

Market Research

Insights

Structured ground-truth research with photo evidence.

STEP 01
Custom questionnaire
STEP 02
Field execution
STEP 03
Photo + location proof
STEP 04
Dashboard reporting
Included Custom formsPhoto proofGeo-tagReporting

Survey

Statistical

Sample-based field surveys with validation.

STEP 01
Sample frame setup
STEP 02
Field execution
STEP 03
Response validation
STEP 04
Supervisor review
Included Survey formsValidationGeo + time-stampReview layer

Marketing Deployment

Activation

POS, branding and campaign rollouts on the ground.

STEP 01
Asset distribution
STEP 02
Field deployment
STEP 03
Proof-of-work uploads
STEP 04
Campaign QA
Included Proof uploadsCampaign dashboardCoordinationQA

Logistics

Movement

Last-mile pickup, delivery and route execution.

STEP 01
Task assignment
STEP 02
Route execution
STEP 03
Proof of completion
STEP 04
Issue logging
Included Status visibilityProofRoute trackingIssue logs

Dues Collections

Sensitive

Recovery support with masked calling and audit trails.

STEP 01
Case allocation
STEP 02
Visit attempts
STEP 03
Masked calls + notes
STEP 04
Supervisor + audit trails
Included Visit attemptsCase notesMasked callsAudit trails

Flido trains agents for each workflow type. Training is delivered in-app before an agent can accept a new task category.

02What you always get

Every workflow ships with these controls.

Task configurability

Steps, proofs, forms and QC rules — set per project.

Authenticity layer

Geo-tags, timestamps, photo checks, OTP & eKYC rails.

Enterprise dashboard

Live status, SLAs, exports and custom metrics.

Need a workflow not listed?

We configure custom workflows for enterprise teams.

Share the steps, proofs and SLAs you need. We'll map it to agents, dashboards and QC logic.